ChatGPT Is Becoming AI's Catch-All Workbench

The institutional shift is that ChatGPT now carries jobs that vendors still describe in narrower labels. A founder writing about contractor automation framed the real task as boundaries, observability, and escalation rather than magic dispatch, and that same operational concern runs through the weekend records: users want systems that know when to answer, when to hand off, and when a workflow has become a liability . The useful comparison is not chatbot versus robot, but promise versus control; even treats AI as a managed service boundary,…